Managed IT Support Plans

Predictable IT costs.
Zero surprises.

From home users to enterprise organisations — choose a plan that grows with you. All plans include our Fix It or Free guarantee.

Starter

Home users & freelancers

£49/mo

Essential IT support for home users

Devices

1 device

Site Visits

None

Remote

2/month

Response: Within 24 hours
  • 1 device covered
  • 2 remote support sessions/month
  • Priority email support
  • Monthly PC health check
  • Virus & malware protection advice
  • 90-day repair warranty
  • Access to digital resource library
Most Popular
Professional

Small businesses (1-10 staff)

£99/mo

For small businesses with up to 5 devices

Devices

Up to 5 devices

Site Visits

1/month

Remote

10/month

Response: Within 4 hours
  • Up to 5 devices covered
  • 10 remote support sessions/month
  • Priority phone, email & WhatsApp
  • Monthly IT health reports
  • Proactive security monitoring
  • Software update management
  • 1 site visit per month
  • 90-day repair warranty
  • Business IT audit template
  • WhatsApp direct line
Business

Growing businesses (10-50 staff)

£199/mo

Comprehensive IT management for growing teams

Devices

Up to 15 devices

Site Visits

2/month

Remote

Unlimited

Response: Within 2 hours
  • Up to 15 devices covered
  • Unlimited remote support
  • Dedicated account manager
  • Weekly IT health reports
  • Proactive monitoring & alerts
  • Patch & update management
  • 2 site visits per month
  • Network infrastructure support
  • Data backup management
  • Staff IT training (quarterly)
  • Priority same-day response
Enterprise

Larger organisations (50+ staff)

£499/mo

Full-service IT department for larger organisations

Devices

Unlimited

Site Visits

Unlimited

Remote

Unlimited

Response: Within 1 hour (SLA-backed)
  • Unlimited devices covered
  • Unlimited remote & on-site support
  • Dedicated senior engineer
  • 24/7 emergency support line
  • Real-time monitoring dashboard
  • Full patch & compliance management
  • Weekly site visits
  • IT strategy & roadmap planning
  • Vendor management
  • Staff onboarding/offboarding
  • Disaster recovery planning
  • Cyber security assessments
  • GDPR & compliance support
  • SLA-backed response times
250+

Happy customers served

4.8★

Average customer rating

Fix It or Free

Our guarantee on every plan

Enterprise

Need a custom plan for your organisation?

We work with organisations of all sizes. Book a free 30-minute discovery call with our senior engineer — no commitment, no pressure.

Prefer email? [email protected] · We respond within 4 business hours.